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Frequently asked questions
What payment methods are available?
Use a credit card (Stripe payment processor), PayPal, and crypto to purchase credits.
What credit acquisition methods are available?
You can choose one-time purchases or monthly/yearly subscriptions. Subscribe to get even higher discounts.
How do I compare different credit acquisition options?
You can compare the price per credit. It starts at $0.01 per credit and can get as low as $0.007.
What is the minimum purchasable credit amount?
The minimum amount of credits you can buy is 500 ($5).
How much does the extraction of one profile and its contact information cost?
It depends on the social media network. Here are the current rates:
- YouTube: 2.5 credits per channel with email.
- Instagram: 1 credit per profile with email or scraped profile.
- TikTok: 2 credits per profile with email or 1 credit per scraped profile.
What is the difference between one-time purchases and subscriptions?
Credits from one-time purchases stack and don’t expire. Subscription credits are cheaper but don’t stack and renew monthly.
How do I cancel my subscription?
You can cancel your subscription on the Credits page by clicking the manage button and then the cancel button.
Have any other questions? Contact us.